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Providers, payers, pharma, medtech — high consequence stakes slow but do not stop AI deployment.
healthcare exposure
8/100
matches cross-industry baseline
avg AI capability
35%
vs human baseline
healthcare deployment
1%
avg companies running AI for these tasks
velocity (QoQ)
+0.10pts/Q
deployment growth rate
We track 18 adoption signals and 107 capability evidence items across 18 tasks that define a customer success manager’s work. Filtered to Healthcare, the data shows low exposure for now: deployment in this industry lags the broader market.
Quarterly Business Reviews
1% of healthcare companies deploying AI · capability at 38% of human baseline
Usage Data Reporting
2% of healthcare companies deploying AI · capability at 65% of human baseline
Executive Relationship Management
0% of healthcare companies deploying AI · capability at 7% of human baseline
Cross-Functional Voice of Customer
2% of healthcare companies deploying AI · capability at 50% of human baseline
Account Health Monitoring
2% of healthcare companies deploying AI · capability at 50% of human baseline
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